Cancellation Policy
Your reservation is important to us at Color Bar 51. As always, we recommend pre-booking appointments to ensure you have the most convenient time reserved. While we understand that occasionally you will need to change your reservation, we request that you give us a minimum of 24 hours’ notice for changes to your appointment time.
Given the high demand of our stylists’ time, we often operate from a waiting list, and having late cancellations and changes to the schedule limits our ability to best serve our guests. Should cancellations or changes to services within a 24-hour period happen more than once, we regret that you will be prohibited from scheduling future appointments with us and will only be able to schedule for the day of.
Courtesy confirmations of appointments help our guests remember their reservation times. Based on your preference, we will call, text or email you to confirm your reservation date and time at least 24 hours in advance of your appointment. However, if we are unable to reach you directly, please understand that it is still your responsibility to remember your reservation. If you are unsure of your reservation time, we welcome you to call us with any questions.
We do, of course, understand emergencies and unavoidable, last minute situations arise, and we can work with you when they do. However, if last minute cancellations and no shows become habitual, you will be charged a cancellation fee of 50% for same day cancellations and 100% for no shows.
We look forward to seeing you at your appointment. To secure your appointment date we will need a credit card to keep on file. Your card will not be charged before services are rendered unless you cancel or make changes to your appointment outside of our cancellation policy.
Please call us with the following information (732) 708-0051:
*Full Name
*Credit Card Number
* Expiration Date
*CVC (three numbers on the back of the card)
* Billing Zip Code